Frequently Asked Questions
Everything you need to know about your dark destiny.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days depending on your location. International orders may take 7-21 days depending on customs and local couriers.
What is your return policy?
We offer a 30-day return window for most items, provided they are in original condition with tags attached. Please note that for hygiene reasons, earrings, underwear, and swimsuits cannot be returned.
How do I know which size to choose?
Each product page features a detailed size chart. Our items are generally true to size, but we recommend checking specific measurements as fit can vary between occult-inspired collections.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay to make your shopping experience seamless.
Are your products vegan and cruelty-free?
Yes, we are committed to ethical fashion. The vast majority of our products are 100% vegan and we do not use real leather or fur in any of our designs.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey to the dark side.